Terms of Service

Quotes and bookings

• A quote request is not a reservation. Sending the form asks us for a price. A ride is booked only when we confirm it to you.
• A quote is based on the details you give us. If the route, date, time, vehicle or number of passengers changes, the price may change.
• Vehicles are subject to availability. If the vehicle you asked for is not available, we will tell you before you book.
• The price, payment, cancellation and other terms of your ride are given to you when you book. Those booking terms, not these website terms, govern the ride itself.

Your information

• You must be at least 18 years old to request a quote or book a ride.
• The information you send us must be accurate, and the phone number must be yours or one you are allowed to give us.
• How we handle your information is explained in our Privacy Policy.

Calls and emails

When you send a quote request, you ask us to contact you about it. You agree that we may call you at the number you gave us, and email you if you give us an email address, about that request and any booking that follows. Tell us at any time if you would like us to stop.

Text messaging terms

• Program. Five Star SF Limo quote and booking texts: messages about a quote you asked for or a ride you booked, such as confirmations and driver arrival and drop-off notices.
• Opting in. We text you only if you tick the text message box on our quote form or otherwise ask us to text you. Agreeing to texts is not a condition of booking a ride.
• Frequency and cost. Message frequency varies with your booking. Message and data rates may apply, depending on your mobile plan.
• Opting out. Reply STOP to any message to stop receiving texts. We will send one message confirming that you are unsubscribed. You can also ask us by phone or email.
• Help. Reply HELP, call (415) 792-1545 or email info@fivestarsflimo.com.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.
• Privacy. We do not share mobile numbers or text messaging consent with third parties for their marketing. See the Privacy Policy.

Using this website

You agree not to:

• use the website for anything unlawful, or send false or misleading requests;
• send requests using someone else’s name or phone number without permission;
• interfere with the website, try to get around its security, or introduce harmful code;
• copy or collect content from the website by automated means, other than ordinary search engine indexing.

We may block access to the website for anyone who breaks these terms.

Content and photos

The text, design, logo and other content on this website belong to Five Star SF Limo or to those who license them to us. You may view the website for your own personal use. Please do not reuse its content for other purposes without our written permission.

Photos show the types of vehicle and service we offer. They may not show the exact vehicle or chauffeur assigned to your ride.

Other websites and services

This website may link to, or rely on, websites and services run by other companies. We do not control them and are not responsible for their content or practices. Their own terms and privacy policies apply.

No warranties for the website

We work to keep this website accurate and available, but services, vehicles and availability change, and the website may contain errors or be unavailable at times.

The website is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties about the website, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Limit of liability for the website

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages arising from your use of, or inability to use, this website, and our total liability for any claim about the website is limited to 100 US dollars.

This section is about the website only. It does not limit our responsibility for transportation we provide, which is governed by your booking terms and the law that applies to passenger carriers. Nothing in these terms limits any liability that the law does not allow to be limited.

Governing law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. If you have a concern, please contact us first so we can try to resolve it. Any court proceeding about these terms or the website must be brought in the state or federal courts located in San Francisco County, California, unless the law gives you the right to bring it elsewhere.

Accessibility

We want everyone to be able to use this website. If any part of it is difficult for you to use, call (415) 792-1545 or email info@fivestarsflimo.com. We will help you by phone and use your feedback to improve the website.

Changes and general terms

• We may update these terms. The new version applies from the effective date shown at the top of this page, to use of the website after that date.
• If a court finds part of these terms unenforceable, the rest stays in effect.
• If we do not enforce a term, that does not mean we give it up.
• These terms and the Privacy Policy are the whole agreement between you and us about the website.

Contact us

Five Star SF Limo
1439 Chinook Court, Unit E, San Francisco, CA
Phone: (415) 792-1545
Email: info@fivestarsflimo.com